Despite the huge advances in internet security in recent years, many people are quite cautious when buying Lab grown diamonds online. Buying a diamond is a big investment, so you want to know that you will get exactly what you paid for and that you are fully protected if you are not satisfied with the diamond you receive.
But buying a diamond online can be a really great experience, and as a result you can get a great diamond at a better price, get more security and better customer service than from an offline retailer.
Customer Service
Wherever you shop, you will find good and bad customer service, but it’s fair to say that in our experience, we’ve received better customer service when buying diamonds online than when buying diamonds through a jewelry store. The staff were well versed in diamond quality, understood exactly what we wanted and the after sales service was always appreciated. We didn’t have any after sales service from our offline store.
Warranty and Return Policy
Each jewelry store has its own set of warranty and return policies, ranging from none to completely comprehensive. Most online stores have very comprehensive return policies, as well as generous return and promotional policies.
Selection
Most brick and mortar jewelry stores carry a very limited selection of rings and diamonds. This makes comparing episodes difficult and risky if you don’t know what you’re looking for. In comparison, online stores have a huge selection of diamonds, and many will even have the technology to help you design your own ring by choosing the right setting and diamond.
Fit
If a jewelry store doesn’t have the setting or diamond you need, get back in your car and go somewhere else. People can often spend days traveling across the state trying to find the “perfect” diamond ring. Once you’ve done this a few times, I bet you’ll pay almost any price they ask when you find the right ring for you!
The selection of diamonds at an online jeweler is often large enough that you can take your time choosing the right diamond at the right price.
Design your own piece of jewelry
Designing your own ring is really easy thanks to the great technology and selection available in online stores. Just choose a setting and then select a diamond to enter. All from the comfort of your home.
Price
Since many online sellers do not currently have to pay diamond sales tax or the overhead of a physical store that they might provide you with, you will find high quality diamonds at very low prices. They also get other bonuses like free shipping, free ring resizing, or discounts on ring settings when they buy diamonds.
Delivery
When buying a diamond online, it is possible to send it to any address or directly to an appraiser who will evaluate the quality of the diamond before receiving it. Most online stores also pay for shipping insurance.
Protect yourself
if you’re still wary of online stores, it’s very easy to check them out. One of the best ways is to find out if they are members of a professional or community organization such as the Jewelers Board of Trade, BBB or similar. Check out their warranty and return policies and search the forum – you’ll soon find out their reputation among people who post reviews of retailers who rip them off!
Educate yourself
Whether you’re buying diamonds online or offline, you need to know everything from size to color and everything in between. That way, you’ll be sure to get the best diamond at the best price
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